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How Can I Be A Good Hotelier? Katakamusaku Tourism

Welcome to Katakamusaku visitors!  For you who are interesting in tourism industry,or for you who are working at tourism industry probably need some information about the tourism world,one of them is hotel. So,in this great occasion,I would like to share to you a new article about hotel in the general.
OK,lets check this one out!

(If you need this articles change to Indonesian Language,just click the translation button)

HOTEL

          Hotel is a place of accommodation in the tourism industry which is very important for national development. Because the growth for many hotels will be there  advanced exertions such as food exertion, souvenirs, arts entertainment, travel agent, etc. human  resources are very important for advanced of the hotel. The people who work in the hotel are hotelier.

Basically Hotelier:

Ø  English very good.
Ø  I.T. (Information Technology)
Ø  S.K.A. (Skill, Knowledge and Attitude)
Ø  Appearance:
1.      Greeting
2.      Grooming
3.      Neat and Clean
4.      Discipline
5.      Honesty
6.      Loyalty
7.      Courtesy
8.      Willingness to serve the people.

Profesisonal Hotelier Attitude:

Ø Positive Image Interactive Action
Ø Respect to Other People
Ø Build Peacefulness and Happiness
Ø Rensposible, Good Dedication, Initiative
Ø Ethically Human Commonsense.

Professional:

Ø Skill
Ø Knowledge
Ø Attitude:

1.     Performance

2.     Behavior

3.     Personal Hygiene.


1.     Performance.

Personal Grooming:
Ø  Hair          : Clean, Fresh, Face Hair.
Ø  Face         : Clean, Shave, Light make Up.
Ø  Teeth        : Clean, Fresh Breath.
Ø  Hand        : Clean, Short fingernail.
Ø  Uniform   : Clean Fresh, Comfortable, Well fitting, Mach color pressed.
Ø  Shoes       : Good, Clean, Comfort, Shinning.
Ø  Jewelry    : Not ever  use.
Ø  Action      : Walking.
Ø  Body        : Posture, Good Weight.
Ø  Good Looking.

2.     Behaviors:

Ø  Honesty.
Ø  Punctual (On Time).
Ø  Responsible.
Ø  Loyalty.
Ø  Enjoy the job.
Ø  Working not just for money.
Ø  Smile, Happy, Polite.
Ø  Stanch.
Ø  Respect to other people.
Ø  Team  work, Work Easier, Quicker.
Ø  The way to do the job.
Ø  Movement (not running)
Ø  Dedication: (Work Hard, Optimistic, Accept Challenges)
Ø  Initiative (creative, interesting)

3.     Personal Hygiene.

Ø  Very Important (Mostly for F&B Service)
Ø  Body Odor (Daily Bathing).
Ø  Breathe (Mouth Wash, Teeth Clean)
Ø  Hand Washing Always.
Ø  Fingers Nail and Hair Clean.
Ø  Never Sneeze, Cough close to the Food or Beverage.






Avoid Bad Attitude And Bad Habit:

Ø  BAD ATTITUDE:

·         Nervous.
·         Ego.
·         Emotional.
·         Careless.
·         Conceited.
·         Temperamental.

Ø  BAD HABITS:

·         Smoking.
·         Secret noose, Head in public area.
·         Threw Waste anywhere.


In the hotel, as hotelier must to keep sanitation and hygiene in the hotel operational, in order that the guest comfortable.



Sanitation And Hygiene:

·         Clean and Health Conditions.
·         Product and Facilities.
·         Healthy Employees.
·         Clean and Health Environment.
·         Has Quality standard sanitation and Hygiene.
·         Build the image.

And Then To Be A Good Hotelier:

Ø Neat and Clean.
Ø Willing To Serve the People.
Ø Courtesy (Manner)
Ø Discipline.
Ø Initiative and Innovative.
Ø Loyalty and Honesty.
Ø Communicative.



So,guys that’s all around hotel in general. I hope it can be useful for you. Thank you so much for visiting me. And see you on Tuesday!

Warm Regards
Hotelier
I Ketut Alit Widiana


I Reupload this articles from my another blogg and now it's belong to KATAKAMUSAKU!!
Cheerss :))

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